Privacy Policy
How AltekFlo collects, uses, and protects information
Effective Date: January 2026
This Privacy Policy explains how The AltekFlo Enterprise (“AltekFlo”, “we”, “our”, or “us”) collects, uses, and protects personal information when you use the AltekFlo website and platform (https://altekflo.xyz).
1. Company Information
AltekFlo is a commerce and automation software platform operated by The AltekFlo Enterprise, a legally registered business in Nigeria.
Official contact email: support@altekflo.xyz
2. Information We Collect
We collect only information necessary to provide our services. This may include:
- Business or store name
- Contact email address
- WhatsApp phone number
- Order, payment, and transaction details
- Messages exchanged through the platform
3. How We Use Information
Information collected is used strictly to:
- Operate and maintain the AltekFlo platform
- Process orders, payments, and fulfillment workflows
- Send transactional WhatsApp notifications
- Provide customer and technical support
- Improve platform reliability and security
4. WhatsApp Messaging Policy
AltekFlo integrates with the WhatsApp Business Platform to enable transactional messaging only.
Messages sent through the platform may include:
- Order confirmations
- Payment status updates
- Pickup or delivery notifications
- Customer support responses
AltekFlo does not send unsolicited promotional, marketing, or bulk messaging. All WhatsApp usage is designed to comply with Meta’s WhatsApp Business Policies.
5. Data Sharing
We do not sell, rent, or trade personal data.
Information may be shared only with trusted third-party service providers (such as messaging or payment processors) strictly for the purpose of operating the platform and only where required.
6. Data Security
We apply reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, loss, or disclosure.
7. Data Retention
Personal information is retained only for as long as necessary to provide our services, meet operational requirements, or comply with applicable legal obligations.
8. Your Rights
You may request access to, correction of, or deletion of your personal information by contacting us at support@altekflo.xyz.
9. Changes to This Policy
This Privacy Policy may be updated periodically. Any changes will be published on this page with an updated effective date.
10. Contact
For questions or concerns regarding this Privacy Policy:
The AltekFlo Enterprise
Nigeria
Email:
support@altekflo.xyz