Terms of Service
Rules and conditions for using AltekFlo
Effective Date: January 2026
These Terms of Service (“Terms”) govern your access to and use of the AltekFlo website and software platform (https://altekflo.xyz), operated by The AltekFlo Enterprise (“AltekFlo”, “we”, “our”, or “us”).
1. Company Information
AltekFlo is a commerce and automation platform operated by The AltekFlo Enterprise, a legally registered business in Nigeria.
Official contact email: support@altekflo.xyz
2. Acceptance of These Terms
By accessing or using AltekFlo, you agree to be bound by these Terms. If you do not agree, you must not use the platform.
3. Description of the Service
AltekFlo provides tools that help businesses manage commerce workflows, including order handling, payment tracking, and customer communication using WhatsApp.
4. Eligibility
You must be legally capable of entering into binding agreements to use AltekFlo. Businesses using the platform are solely responsible for ensuring compliance with applicable laws and regulations.
5. WhatsApp Usage Rules
AltekFlo integrates with the WhatsApp Business Platform to enable transactional messaging only.
Messages may include:
- Order confirmations
- Payment status updates
- Pickup or delivery notifications
- Customer support responses
You agree not to use AltekFlo for unsolicited marketing, spam, bulk messaging, or any activity that violates WhatsApp or Meta policies.
6. User Responsibilities
You agree to:
- Provide accurate and up-to-date information
- Use the platform only for lawful business purposes
- Respect customer privacy and applicable data protection laws
- Maintain the security of your login credentials
7. Payments and Transactions
AltekFlo may assist with payment tracking or integrations but does not act as a payment processor unless explicitly stated.
Businesses are solely responsible for order fulfillment, refunds, chargebacks, and customer disputes.
8. Data and Privacy
Our collection and use of personal data is governed by our Privacy Policy.
9. Intellectual Property
All software, content, branding, and trademarks associated with AltekFlo are the property of The AltekFlo Enterprise or its licensors.
You may not copy, modify, distribute, or reverse engineer any part of the platform without prior written permission.
10. Service Availability
We aim to keep AltekFlo available but do not guarantee uninterrupted or error-free operation. We may modify, suspend, or discontinue any part of the service at any time.
11. Limitation of Liability
To the maximum extent permitted by law, AltekFlo shall not be liable for indirect, incidental, or consequential damages arising from your use of the platform.
12. Termination
We may suspend or terminate access to AltekFlo if these Terms are violated, if misuse is detected, or if required by law or platform partners.
13. Governing Law
These Terms are governed by the laws of the Federal Republic of Nigeria.
14. Changes to These Terms
We may update these Terms periodically. Any changes will be posted on this page with an updated effective date.
15. Contact
For questions regarding these Terms:
The AltekFlo Enterprise
Nigeria
Email:
support@altekflo.xyz